Privacy policy

Privacy Policy – GDPR Compliant

At Via Marmolada Residences, we respect your privacy and are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This policy explains how we collect, use, and safeguard your information when you visit our website, make a booking, or use our services.

1. Data Controller

Via Marmolada Residences is the data controller of the personal data you provide. You can contact us at:
Email: dna.italy24@gmail.com
Address: Bridge House, Samokov, Bulgaria, 2008

2. Data We Collect

We may collect:

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  Personal identification information (name, email, phone number)

  
  


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  Booking and payment information

  
  


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  Preferences and requests related to your stay

  
  


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  Communications with our team (emails, forms, messages)

  
  

3. Purpose of Data Processing

Your data is used for:

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  Managing bookings and reservations

  
  


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  Providing guest services and amenities

  
  


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  Sending updates, promotions, or special offers (if you consent)

  
  


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  Legal compliance and accounting purposes

  
  

4. Legal Basis

We process your data based on:

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  Your consent (e.g., newsletter sign-ups)

  
  


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  The necessity for the performance of a contract (your booking)

  
  


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  Compliance with legal obligations

  
  

5. Data Sharing

We do not sell or trade your personal information. Your data may be shared with:

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  Payment processors

  
  


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  Service providers essential to your stay (e.g., ski school, rentals)

  
  


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  Legal authorities if required by law

  
  

6. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

7. Your Rights under GDPR

You have the right to:

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  Access the personal data we hold about you

  
  


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  Request correction or deletion of your data

  
  


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  Withdraw consent at any time

  
  


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  Object to or restrict processing

  
  


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  Receive your data in a portable format

  
  


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  Lodge a complaint with a supervisory authority

  
  

8. Data Retention

We retain your data only as long as necessary to fulfil the purposes outlined or to comply with legal obligations.

9. Cookies

Our website may use cookies to enhance your experience. You can manage cookie preferences via your browser settings.

10. Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be available on our website.

By using our website or services, you consent to the collection and processing of your data as described.